SOCIAL PRACTICE

Connect with the society and be one amongst them to amplify your reach

Have you ever wondered how you could harness the power of your customers’ voice and have them help and influence each other to positively impact your revenue and profitability?

Learn to interpret your customers’ thoughts and transform them into profitable solutions.

Read between the lines.

We believe that the key to delivering the right results lies largely in the multifaceted understanding of the client.

Do you want to make your products and solutions easy to use and help your customers understand how they can use them make the best use of their investments?

Become a proactive and trusted advisor.

Showcasing the benefits of your services on a platter is far more upbeat than the run-of-the-mill ‘customer is king’ approach.

Several global companies have used communities to engage customers, harness their passion for products and solutions and use it to increase revenues, profits & customer satisfaction.

Social media communities are one of the most undervalued vehicles of brand building

A community that is rightly fostered and their appetite suitably whet, can amplify your business by catapaulting brand reach and active recall.

Do it right and show your customers that the world is taking notice.

WHAT WE OFFER

  • Make community a part of your key campaigns. Extend and strengthen your reach and impact
  • Create community promotional plans and track progress against them
  • Create community roadmap and track its progress. Manage community responsibilities
  • Communicate community related roles and responsibilities to various parts of your business
  • Synchronize community activity with your business plans. Create community KPIs and a reporting process
  • Create community ‘superfans’ and motivate them to maintain an engaging community, Coordinate moderation activity
  • Define community terms of use and terms and condition for usage of community
  • Onsite, full time community management assistance. Other models can be tailored as well
  • Community Best practice guidance
  • General community training and guidance
  • Community promotion
  • Content seeding upon community launch
  • Community structure definition
  • Community roadmap. Tracking KPIs